A position that's been open too long, an ERP program that's slipping, a backlog that keeps growing — send a short brief. A senior person reads every enquiry and responds within one business day.
No qualification gauntlet, no SDR sequence. Your enquiry goes to someone who can actually discuss the requirement.
Within one business day you'll get a considered reply — not an automated acknowledgement — with an initial view and any clarifying questions.
For staffing: the outcome behind the role, must-haves versus nice-to-haves, and rate reality. For projects: the system, the constraint and what "fixed" looks like in numbers.
Bench roles get a shortlist within 48 hours. Projects get a scoped approach with indicative pricing. And if we're not the right firm, we'll say so and point you somewhere better.